Frequently Asked Questions

Tour Logistics

Q: What are your pick-up locations for tours?
A: All pick-up times and locations are listed on the specific tour page under the section titled "Meeting Points." Please note that these may vary by tour.

Q: Do you provide parking for your tours?
A: No, we do not provide parking. However, information about nearby parking options can be found in the "Meeting Points" section of our website.

Itineraries and Activities

Q: Can itineraries change?
A: Yes, itineraries may be adjusted before or during the tour to enhance your experience and accommodate unforeseen circumstances such as weather, traffic, or local events. Our tour guide reserves the right to modify the itinerary as needed.

Q: If a show is included, can I request specific seats?
A: Unfortunately, specific seat requests for shows cannot be accommodated as seating is arranged by the venue. However, we aim to seat groups together whenever possible.

Q: What happens if I book a show or activity in advance and can’t attend during the tour?
A: CosmoVista Tours is not responsible for independently booked tickets or activities that cannot be attended during the tour.

Seating & Room Preferences

Q: Can I request a specific seat on the bus?
A: You may request specific seating, and we’ll do our best to accommodate your preferences. However, seating arrangements cannot be guaranteed.

Q: Can I request to sit next to my friends on the bus?
A: Yes, we will do our best to arrange seating so you and your friends can sit together, subject to availability.

Q: Can I request a specific number of beds in my room?
A: Yes, we’ll communicate your request to the hotel, but this is subject to availability and cannot be guaranteed.

Q: Can I request to stay in a room near my friends?
A: Yes, we’ll pass your request along to the hotel. While hotels strive to accommodate such requests, room allocation is based on availability at check-in.